Exchange & Return

EXCHANGE & RETURN POLICY

Please note that currently, we ONLY accept returns or exchanges for damaged or defective items **

We also cannot process cancellations after 24 hours of purchase to ensure timely fulfillment.

By doing this, we make sure you can get personalized fashion that's both unique and environmentally friendly!

DAMAGED OR INCORRECT ITEMS
Once products are shipped, Mindarine is not liable for damages or losses during transit. Please inspect your order upon receipt and contact us at hello@mindarine.com immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

INCORRECT SHIPPING INFORMATION
Before checking out, kindly ensure your shipping address is complete and accurate, including the house/apartment number.

We cannot be held responsible for packages lost due to incorrect or incomplete shipping information.

LOST OR STOLEN PACKAGE
While we’re not responsible for lost or stolen shipments, we genuinely care about your order reaching you. If your package doesn't arrive, please contact us at hello@mindarine.com right away.

Your satisfaction matters to us. Happy shopping with Mindarine!